The following error messages might appear while you are using Web Mail.
One of the following fields is required: First name, last name, email, nickname
The following characters are not allowed in the signature:<b> $ * \ +
The "Name" field has invalid characters, please use only alphanumeric characters
There was a problem connecting to the IMAP Mail Server. Please try again in a moment
There was a problem getting the attached file. Did you use the Add /Edit Attachments link to upload?
You have chosen "Yes" to include your signature, with no signature defined
Cookies
are required for this application.
This message appears when you are attempting to log in to the Web Mail
account before setting cookies on your system.
Could not delete folder.
This message appears when you attempt to delete a Web Mail default folder.
The Inbox, Sent Items, and Trash folders cannot be deleted or renamed.
Could not rename folder.
This message appears when you attempt to rename a Web Mail default folder.
The Inbox, Sent Items, and Trash folders cannot be deleted or renamed.
Folder
Name Already Exists
This message appears when you attempt to name a new folder with the name
of an existing folder in your Web Mail account. Press the Back
button on your browser and type another new name in the Folder Name field.
Invalid
Password
This message appears when you have not accurately typed your password in
the Password field in the previous window. Press the Back
button on your browser and re-type your password.
Invalid
User ID
This message appears when the User ID you provided in the previous window
is invalid. A single incorrect letter will produce this message. Press
the Back button on your browser
and re-type your User ID.
Invalid
user id or password. Login Failed.
This message appears when you are attempting to log in to the Web Mail
account with an incorrect User ID or Password. A single wrong letter will
cause this error. Press the Back
button on your browser and retype your User ID and password.
Missing
Password
This message appears when you have failed to type your password in the
Password field in the previous window. Press the Back
button on your browser and type your Password in the appropriate field.
Missing
Recipient
This message appears when you have not supplied an email address in the
To field for the message in the previous window. At least one recipient
is required in the To field. Press the Back
button on your browser and type an email address in the To field.
Missing
Subject
This message appears when you have not supplied a subject for the message
in the previous window. Press the Back
button on your browser and type a subject in the Subject field.
Missing
User ID
This message appears when you have failed to include your User ID in the
appropriate field in the previous window. Press the Back
button on your browser and type your User ID in the appropriate field.
New
folder not created.
This message appears when you attempt to create a new folder with the name
of an existing personal folder or if you attempt to use the names Inbox,
Sent Items, or Trash. New folders cannot use Web Mail default folder names.
Press the Back button on your
browser and type another name for your new folder.
Only
five attachments are allowed.
This message appears when you attempt to add more than five attachments
to an email message.
One
of the following fields is required: First name, last name, email, nickname.
This message appears when you have failed to include information in one
of these fields in the previous window. Press the Back
button on your browser and type your information in the appropriate fields.
Please
enter a User ID and Password.
This message appears when you are attempting to log in to the Web Mail
account without typing a valid User ID and Password in the appropriate
fields.
The "Bcc:" field contains an invalid e-mail
address format.
This message appears after clicking Send with an incorrectly formatted
email address in the Bcc field. This message only relates to the email
address format; it does
not relate to an incorrect address with a correct e-mail format.
The "Cc:" field contains an invalid e-mail
address format.
This message appears after clicking Send with an incorrectly formatted
email address in the Cc field.
This message only relates to the email address format;
it does
not relate to an incorrect address with a correct e-mail format.
The following characters are not allowed in the
signature:<b> $ * \ +.
This message indicates that you have invalid characters in the signature
you created under Options. Click the Options
tab, remove the invalid characters from your signature, click Save,
then re-send the message.
Back to Top
The "Name" field has invalid characters,
please use only alphanumeric characters.
This message indicates that you have invalid characters in the Name field
under Options. Click the Options
tab, correct your name, then
click Save.
Back to Top
The "Reply To" field has an invalid e-mail
address format.
This message appears after clicking Send with an incorrectly formatted
email address in the Reply To
field. This message only relates to the email address format;
it does
not relate to an incorrect address with a correct e-mail format.
There was a problem connecting to the IMAP Mail Server.
Please try again in a moment.
This message appears whenever the server is down. If this situation occurs,
it normally lasts for only a few minutes. If it seems to be continuing,
contact your Web Site Administrator.
There was a problem getting the attached file.
Did you use the Add
/Edit Attachments
link to upload?
This message appears when you insert a file name directly into the Add/Edit
Attachments field. To add or edit an attachment, first remove any text
from the field, then click Add / Edit
Attachments and carefully follow Steps 1, 2, and 3 in the pop-up
window.
The
"To:" field contains an invalid e-mail address format.
This message appears after clicking Send with an incorrectly formatted
email address in the To field.
This message only relates to the email address format;
it does
not relate to an incorrect address with a correct e-mail format.
Back to Top
The
"To:" field is required.
This message appears if you do not type anything in the To
field. Press the Back button on
your browser and type an email address in the To
field.
These
characters ` ' | ? < > ( ) [ ] { } $ are
not allowed.
This message appears whenever any of these characters are in an attachment
file name.
Unable to delete address book entry.
This message appears when a file system error occurs. Contact your Web
Site Administrator.
Unable
to save message to "Sent Items" folder.
This message appears when a file system error occurs. Contact your Web
Site Administrator.
Unable to update address book.
This message appears when a file system error occurs. Contact your Web
Site Administrator.
You have chosen "Yes" to include
your signature, with no signature defined.
This message indicates that you have not created a signature under Options.
Click the Options tab, create
a signature, click Save, then
re-send the message.
Your Web Mail session has automatically expired.
This message indicates that you have remained in Web Mail with no activity
beyond the Automatic Log Out Timing
that you selected under Options. To change the length of time that you
can remain inactive before automatic log out, click the Options
tab, next to Session Expiration, select 2,
8, 16,
or 24 hours, then click Save.