Emptying the Trash folder

To completely empty the Trash folder:

  1. Click the Folders tab.

  2. In the Action column, on the Trash folder row, click Clear.  

    A message appears asking if you are sure you want to permanently delete all messages in this folder.

    Important: Be sure there are no messages you want to save in the Trash folder. If you are not sure, review the message subjects before continuing.

  3. Click OK. All of the messages in the Trash folder are permanently deleted.

To permanently delete selected messages from the Trash folder:

  1. Click the Folders tab.

  2. In the Folder Name column, click Trash.

  3. Check the check boxes next to the messages you want to delete (or check the top check box to select all messages).

    Note:
    If the Trash folder contains more than one page of messages, only the currently displayed messages are deleted when the top check box is checked.

  4. Click Delete. The checked messages are permanently deleted.

    Warning:
    When deleting mail from the Trash folder, no message appears asking if you want to permanently delete the message; checked messages are simply eliminated.